[COMPLETED] Service Disruption - KL VMWare Public Cloud

Date: 2nd May 2021
Time: 07:30 AM MYT

Disruption Update:

The urgent maintenance has been done and verified, and all virtual machines are up and accessible again.

If there is any issue, please contact us via the helpdesk at https://support.exabytes.cloud

===============

Date: 2nd May 2021
Time: 04:30 AM MYT

Disruption Update:

Virtual machines are being booted up by batch after the verification from our team and VMware team have been done.

===============

Date: 2nd May 2021
Time: 03:00 AM MYT

Disruption Update:

Our team has decided to take down the virtual machines to perform an immediate urgent maintenance to ensure the infrastructure is healthy as suggested by VMware team.

===============

Dear Valued Customers,

Date: 2nd May 2021
Time: 02:30 AM MYT

Disruption Details:
There is a connection alert detected on KL VMWare Public Cloud and our concerned team is in the midst rectifying the problem. 

Disruption Affects:
During the disruption period, affected VMs are unable to access.

Best Regards,

Support Team
......................................

Technical Support Department